A marketplace operations specialist manages your presence and operations across multiple ecommerce marketplaces - keeping listings accurate, orders flowing, and account health clean.
A great Marketplace Operations Specialist does not just complete tasks. They own a function that directly frees you to grow. Here is what that looks like in a scaling business:
01Manage product listings and content across marketplace channels
02Process and route marketplace orders accurately and on time
03Monitor account health metrics and resolve compliance issues
04Handle marketplace customer inquiries and return requests
05Coordinate inventory allocation across multiple marketplace channels
How this hire moves your business forward: Managing multiple marketplaces is operationally complex. A dedicated specialist ensures every channel performs without taking management time from your core team.
Why LatAm
Why LatAm Produces Great Marketplace Operations Specialists.
LatAm marketplace operations specialists are experienced with major US marketplace platforms including Amazon, Walmart Marketplace, eBay, Etsy, and Target+. They manage multi-channel complexity efficiently.
The timezone overlap with the US is strong. LatAm professionals work within 1 to 3 hours of US Eastern time, so there is no async lag, no late-night handoffs, and no communication gap.
Skills & tools
Know What a Great Marketplace Operations Specialist Actually Brings to the Table.
Beyond the resume, here are the skills, tools, and traits that separate strong performers from strong interviewers.
Hard Skills
Multi-channel marketplace management
Order processing and routing
Account health monitoring
Listing management
Inventory allocation
Common Tools
Amazon Seller Central
Walmart Marketplace
eBay Seller Hub
Channel Advisor / Feedonomics
Excel / Google Sheets
Soft Skills & Traits
Detail-oriented
Organized across multiple channels
Proactive about compliance and account health
Reliable
Problem-solver for marketplace-specific issues
Compensation
What You Can Expect to Pay.
Based on Sur market data and regional benchmarks. Figures reflect total cash compensation.
Seniority
US Annual
LatAm Annual
You Save
Entry
$48,000
$19,200
$28,800 / yr
Mid level
$62,000
$25,200
$36,800 / yr
Senior
$80,000
$33,600
$46,400 / yr
Spot the right hire
What to Look For, and What to Watch Out For.
Green Flags
Has managed more than one marketplace simultaneously
Account health is clean with no compliance issues or suspensions on their watch
Processes orders accurately with very low error rate
Proactively monitors and resolves account issues before they escalate
Red Flags
Has only managed one platform
Reactive about account health - only fixes issues after they escalate
High order processing error rate
Our process
Our Process for This Role.
We do not post and wait. Every Marketplace Operations Specialist search we run is built from scratch around your business, your stage, your team, and your goals. And at every step, we are thinking about how this hire helps you grow.
1
Onboarding Call
We start by understanding what you actually need.
2
Role Scoping and Assessment Design
We build a precise role profile and design the custom skills assessment before we search for anyone.
3
Sourcing
We source actively across LatAm and the Caribbean and through our network.
4
Prescreening and Phone Screen
Every candidate is internally screened then put through an English phone screen.
5
Your Shortlist
3 to 5 candidates delivered early in the process with background, audio clip, and our team's recommendation.
6
Skills Assessment
Shortlisted candidates take a custom assessment built to replicate the actual work of the role.
7
Hire and Guarantee
We support the offer, help structure compensation for retention, and back every placement with a 90-day guarantee.
Common Questions About Hiring a Marketplace Operations Specialist.
2-3 weeks typically. Most placements are made within 21 days of the onboarding call.
Most LatAm professionals work within 1 to 3 hours of US Eastern time.
All Sur placements speak fluent English. We screen for language ability on every search. Moderate English acceptable depending on exposure.
A LatAm marketplace operations specialist manages multi-channel complexity at significantly lower cost. Platform-specific operational experience across Amazon, Walmart, and eBay is widely available.
If your hire does not work out within the first 90 days for any reason, we replace them at no additional cost.
Typically 2-4 marketplaces depending on volume and complexity. High-volume sellers may need dedicated channel specialists.
At smaller scale, yes. As volume grows, separating the functions improves both.
Ready to Hire a Marketplace Operations Specialist Who Actually Moves the Needle?
Let us design the role together and find you the right person from LatAm.