Support your customers in their time zone, in fluent English, at a fraction of the US cost. Agents, specialists and team leads who keep customers coming back.
Support is the first team most SaaS companies build outside the US, because time zone and English matter more here than anywhere else. Latin American support talent works your hours, writes and speaks fluently, and stays.
We hire for every layer of the support org, from first-line chat and ticket agents to technical support, onboarding, customer success and team leads.
Average annual base salaries for mid-level hires. Click a role for what it does, what to screen for and how the search works.
| Role | US average | LatAm average | You save |
|---|---|---|---|
| Customer Service Representative | $46,000 | $20,400 | ~56% |
| Customer Success Manager | $95,000 | $42,000 | ~56% |
| Customer Support Specialist | $50,000 | $21,600 | ~57% |
| Technical Support Specialist | $60,000 | $25,200 | ~58% |
| Live Chat Support | $44,000 | $18,000 | ~59% |
| Help Desk Agent | $50,000 | $19,200 | ~62% |
| Customer Onboarding Specialist | $62,000 | $28,800 | ~54% |
| Retention Specialist | $56,000 | $24,000 | ~57% |
| Support Team Lead | $70,000 | $30,000 | ~57% |
Tell us what the role needs to deliver and we will find you the right person from Latin America.